Terms and Conditions

Last updated: August 20, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Service-Specific Acknowledgments: You acknowledge that Platform Services require account creation and may involve subscription fees; Public Resources are distributed via CDN and subject to third-party infrastructure availability; and Browser Extension requires separate installation and browser permissions.

Platform Services Terms

These additional terms apply when You create an account or use Platform Services at geomapping-platform.qcw.ai.

  1. Account Creation and Management

    1. You must provide accurate, complete, and current information during registration and maintain the accuracy of your account information.
    2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
    3. You must notify us immediately of any unauthorized use of your account or any other breach of security.
    4. We reserve the right to suspend or terminate accounts that violate these terms or remain inactive for extended periods.

  2. Subscription and Billing

    1. Platform Services subscription and billing terms are governed by the "Payment and Subscription Terms" section of these Terms of Service.
    2. Subscription tiers, pricing, and billing procedures are detailed in our pricing documentation.

  3. Data Processing and Content

    1. You retain ownership of User Content uploaded to Platform Services.
    2. You grant us a limited license to process, store, and display User Content as necessary to provide Platform Services.
    3. You are responsible for ensuring you have rights to upload and process any User Content.
    4. We may suspend or remove User Content that violates these terms or applicable laws.
    5. Upon termination, we will provide reasonable opportunity to export Your User Content, subject to technical limitations.

  4. Usage Limitations

    1. Platform Services are subject to usage limitations based on your subscription tier as detailed in our pricing and usage documentation.
    2. Usage beyond subscription tier allowances may result in additional charges as specified in our pricing documentation, service throttling, or temporary suspension.

Public Resources Terms

These terms apply when You access, download, or embed our Public Resources from geomapping.qcw.ai.

  1. License Grant

    1. We grant You a limited, non-exclusive, non-transferable license to embed Public Resources on websites You own or have authorization to modify.
    2. Public Resources must be loaded directly from our CDN endpoints and may not be downloaded, cached locally, or redistributed.
    3. This license is revocable at our discretion and terminates automatically if You breach these terms.
    4. Usage is limited to legitimate mapping and geolocation services as intended by the Public Resources functionality.

  2. Usage Restrictions

    1. You may not reverse engineer, decompile, disassemble, or attempt to extract source code from Public Resources.
    2. You may not modify, alter, or create derivative works of Public Resources.
    3. You may not remove or alter copyright notices, attribution, or other proprietary notices in Public Resources.
    4. Usage of Public Resources outside the scope of legitimate mapping services is prohibited.
    5. You may not use Public Resources on websites containing illegal content, malware, or content that violates intellectual property rights.

  3. CDN Dependencies

    1. Public Resources are distributed via third-party CDN services outside our direct control.
    2. We disclaim liability for service interruptions caused by CDN malfunctions or third-party infrastructure failures.
    3. We do not guarantee continuous availability of Public Resources and may modify or discontinue distribution at any time with reasonable notice.
    4. CDN performance and geographic availability may vary based on third-party service provider capabilities and global internet infrastructure.
    5. We target high availability for Public Resources but cannot guarantee specific uptime percentages due to third-party dependencies.

  4. Attribution and Branding

    1. When embedding Public Resources, You must maintain any attribution or branding elements as specified in our integration documentation.
    2. You may not misrepresent the source or origin of mapping functionality provided by Public Resources.
    3. Removal of attribution requirements requires separate licensing agreement.

  5. Rate Limiting and Abuse Prevention

    1. Public Resources access are subject to rate limiting and usage monitoring.
    2. Usage beyond the subscription tier's allowance may result in temporary or permanent access restriction.
    3. Excessive or abusive usage patterns may result in temporary or permanent access restriction.
    4. Any breach of these Terms and Conditions, including embedding on websites you are not authorized to modify, may result in access restriction or termination.

Browser Extension Terms

These terms apply when You install or use our Browser Extension.

  1. Installation and Updates

    1. Installation of the Browser Extension constitutes acceptance of these Terms and Conditions.
    2. The Extension requires certain browser permissions as disclosed in browser store listings and extension interfaces.
    3. Automatic updates may be enabled by default and constitute acceptance of updated terms and functionality.
    4. You may disable automatic updates through browser settings, but functionality may be limited with outdated versions.
    5. We may discontinue or modify the Extension with reasonable notice through Extension interfaces or email notifications.

  2. Permissions and Data Handling

    1. The Extension requests only necessary permissions for mapping functionality as disclosed in browser store listings and extension interfaces.
    2. Permission usage is limited to providing mapping services and does not extend to general browsing data collection.
    3. Local preferences and settings may be stored in browser local storage.
    4. Extension data synchronization with your Platform Services account follows our Privacy Policy.
    5. You may clear Extension data through browser extension management settings at any time.
    6. Detailed permission explanations are available in the browser store listing and extension documentation.

  3. Extension Functionality

    1. Extension functionality may require active Platform Services account for full feature access.
    2. Free tier limitations of Platform Services apply to Extension usage when applicable.
    3. Extension features may be enhanced or modified based on your Platform Services subscription level.

  4. Extension Termination and Removal

    1. You may uninstall the Extension at any time through browser settings.
    2. Platform Services account termination will disable Extension functionality but may not remove locally stored data.
    3. Extension removal does not automatically cancel Platform Services subscriptions.
    4. We reserve the right to disable Extension functionality for violations of these terms.

Intellectual Property Rights

  1. Our Intellectual Property

    1. All Services, including software, algorithms, databases, content, and technology, are protected by intellectual property laws.
    2. We retain all rights, title, and interest in our intellectual property, including patents, copyrights, trademarks, and trade secrets.
    3. The "Geomapping" name, logo, and related branding are trademarks of the Company.
    4. No rights are granted to You except as expressly set forth in these Terms.

  2. User Content Rights

    1. You retain ownership of User Content uploaded to Platform Services.
    2. You represent and warrant that You have all necessary rights to User Content and its processing through our Services.
    3. You grant us a limited, non-exclusive, worldwide license to use, reproduce, modify, and display User Content solely as necessary to provide Services.
    4. This license terminates when You delete User Content or terminate your account, subject to reasonable technical limitations.

  3. Prohibited Uses

    1. You may not copy, distribute, reproduce, or publicly display our intellectual property except as permitted by these Terms.
    2. You may not use our trademarks, logos, or branding without prior written permission.
    3. You may not attempt to reverse engineer, circumvent, or defeat any security measures or access controls.
    4. Creating derivative works or competitive services based on our intellectual property is prohibited.

  4. Copyright Compliance and DMCA

    1. We respond to valid DMCA takedown notices as required by applicable law.
    2. Reports of copyright infringement should be sent to legal@qcw.ai with complete information as required by law.
    3. We may terminate accounts of repeat copyright infringers.
    4. Counter-notification procedures are available for wrongful takedown claims.

Payment and Subscription Terms

  1. Subscription Plans and Pricing

    1. Platform Services are available under various subscription plans as described on our pricing page and documentation.
    2. Free tier services are provided subject to usage limitations and may include limited features.
    3. Paid subscriptions provide enhanced functionality, increased usage limits, and additional features as specified in our pricing documentation.
    4. All prices are listed in Euros (EUR) unless otherwise specified.
    5. Pricing may vary by geographic region due to local tax requirements and applicable regulations.

  2. Billing and Payment Processing

    1. Subscription fees are billed in advance on the billing cycle selected during subscription (monthly or annual).
    2. Payment processing is handled by our third-party payment processor and Merchant of Records, subject to their respective terms and conditions.
    3. You authorize recurring charges to your selected payment method for subscription renewals.
    4. Failed payment attempts may result in service suspension after reasonable notice and retry attempts.
    5. You are responsible for maintaining current payment information and any applicable taxes or fees.
    6. Payment processing and billing inquiries may be handled by our Merchant of Records partner on our behalf.

  3. Price Changes and Billing Modifications

    1. We may change subscription pricing at any time with at least 30 days' notice to active subscribers.
    2. Price changes take effect at your next billing cycle after the notice period.
    3. You may cancel your subscription before price changes take effect to avoid the new pricing.
    4. Promotional pricing may be subject to specific terms and time limitations.

  4. Cancellation and Refunds

    1. You may cancel your subscription at any time through your account settings or by contacting support.
    2. Cancellation prevents future billing but does not provide refunds for the current billing period.
    3. Service access continues through the end of your current billing period after cancellation.
    4. Refunds are generally not provided except as required by applicable law or our discretionary refund policy.
    5. Refund requests must be submitted within 30 days of the billing date and may require verification of service issues.

  5. Subscription Changes and Upgrades

    1. You may upgrade or downgrade your subscription at any time through your account settings.
    2. Upgrades take effect immediately with prorated billing for the remaining billing period.
    3. Downgrades take effect at the next billing cycle to preserve paid service access.

Data Protection and Privacy

  1. Data Processing and Legal Basis

    1. Our collection, use, and processing of personal data is governed by our Privacy Policy, available at [privacy-policy-url].
    2. By using the Services, you consent to data processing as described in our Privacy Policy and as necessary for service provision.
    3. We process personal data based on contractual necessity, legitimate interests, and your consent as detailed in our Privacy Policy.
    4. We implement appropriate technical and organizational measures to protect your data.

  2. User Rights and Data Control

    1. You have rights regarding your personal data as described in our Privacy Policy and required by applicable law.
    2. You may request access, correction, portability, or deletion of your personal data through your account settings or by contacting us.
    3. Data retention periods and deletion procedures are detailed in our Privacy Policy.
    4. You may withdraw consent for non-essential data processing where consent is the legal basis.

  3. International Data Transfers

    1. Your data is primarily stored within the European Union.
    2. Data may be transferred internationally through CDN services for Public Resources distribution and service optimization.
    3. We ensure appropriate safeguards are in place for international data transfers as required by applicable law.
    4. Data processing locations and transfer mechanisms are detailed in our Privacy Policy.

  4. Cookies and Tracking Technologies

    1. We may use cookies and similar tracking technologies as necessary for service functionality.
    2. Essential cookies are necessary for Platform Services authentication and functionality.
    3. You may manage cookie preferences through browser settings.
    4. Disabling essential cookies will prevent access to Platform Services that require authentication.

Acceptable Use Policy

  1. General Prohibited Activities

    You agree not to:

    1. Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
    2. Interfere with or disrupt the Services or servers or networks connected to the Services.
    3. Attempt to gain unauthorized access to any portion of the Services or other systems or networks.
    4. Upload or transmit viruses, worms, malware, or any code of a destructive nature.
    5. Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
    6. Collect or store personal data about other users without their express consent.
    7. Use the Services to compete directly with us or for commercial purposes outside the intended use of mapping services.
    8. Attempt to reverse engineer, decompile, or disassemble any software or technology that is part of the Services.
    9. Remove, alter, or obscure any proprietary notices, copyright, or trademark markings from the Services.
    10. Use automated scripts, bots, scrapers, or other automated means to access the Services beyond normal usage patterns.
    11. Engage in any activity that could disable, overburden, or impair the proper working of the Services.

  2. Service-Specific Usage Restrictions

    1. Platform Services: You may not exceed usage limits, share account credentials, use the platform for bulk data processing beyond intended individual or team use, or attempt to access other users' content or accounts.
    2. Public Resources: You may not embed our resources on websites containing illegal content, malware, hate speech, or content that violates intellectual property rights.
    3. Browser Extension: You may not modify, distribute, or create derivative works of the Extension software, or use it to access services in ways not intended by the extension functionality.

  3. Content Standards and User-Generated Content

    1. User Content must not violate any applicable laws or third-party rights.
    2. You may not upload content that is defamatory, obscene, harassing, threatening, or discriminatory.
    3. You may not upload content that infringes intellectual property rights or violates privacy rights.
    4. We reserve the right to remove User Content that violates these standards.

  4. Enforcement and Violations

    1. We may investigate suspected violations of this Acceptable Use Policy.
    2. We may suspend or terminate your access to Services for policy violations, with or without notice depending on severity.
    3. We may remove content or disable features that violate these policies.
    4. We may report illegal activities to law enforcement authorities and cooperate with investigations.
    5. Repeated violations may result in permanent account termination.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Service Termination and Account Closure

  1. Termination by Company

    1. We may terminate or suspend Your access immediately, without prior notice or liability, for any reason including breach of these Terms and Conditions.
    2. We may provide notice where practicable and legally permissible, but immediate termination may be necessary for security or legal reasons.
    3. Termination may be temporary (suspension) or permanent based on the nature and severity of the violation.

  2. Termination by User

    1. You may terminate your account at any time through account settings or by contacting support.
    2. Account termination will automatically cancel active subscriptions and immediately disable access to the platform and embedded services.
    3. Account termination will not result in refunds for currently active subscription periods.
    4. You remain responsible for charges incurred prior to termination.

  3. Effect of Termination

    1. Upon termination, Your right to use the Service will cease immediately.
    2. We will provide reasonable opportunity to export User Content prior to account deletion, subject to technical limitations.
    3. Certain provisions of these Terms shall survive termination including intellectual property rights, limitation of liability, and governing law.
    4. Public Resources embedded on third-party websites may continue functioning during a reasonable grace period but are not guaranteed.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service in the 12 months preceding the claim.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Service-Specific Disclaimers: The Company is not liable for: (a) service interruptions caused by CDN malfunctions or third-party infrastructure failures; (b) JavaScript integration errors or conflicts with third-party websites; (c) mapping data accuracy, completeness, or reliability; (d) browser extension compatibility issues or browser updates that affect functionality; (e) payment processing interruptions or failures by third-party payment processors; (f) any consequential damages arising from the use of embedded Public Resources on third-party websites; or (g) data loss due to user error, third-party actions, or technical failures beyond our reasonable control.

Some states and jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states and jurisdictions, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Technical Dependencies and Service Availability: The Services depend on various third-party infrastructure including CDN services, cloud hosting providers, payment processors, and browser platforms. We disclaim warranties regarding the availability, performance, or compatibility of these third-party dependencies. Service interruptions may occur due to factors outside our control, including but not limited to CDN malfunctions, browser updates, hosting provider issues, internet connectivity problems, or third-party service disruptions. Browser Extension functionality may be affected by browser updates, store policy changes, or platform modifications beyond our control.

Mapping Data and Geographic Information: While we strive to provide accurate mapping data and geographic information, we make no warranties regarding the accuracy, completeness, timeliness, or reliability of mapping data. Geographic and location information may be approximate and should not be relied upon for critical navigation, emergency services, safety-sensitive applications, or where inaccuracy could result in death, personal injury, or property damage. You should verify important location information through independent sources.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Legal Provisions

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If informal resolution is not successful within 30 days, disputes shall be resolved through binding arbitration in Amsterdam, Netherlands, under Dutch arbitration rules.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident. EU consumers retain rights under applicable consumer protection laws that cannot be waived by these terms.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

For significant changes affecting your rights or obligations, we may require explicit acceptance of the updated terms before continued service use.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

Response Times: We aim to respond to general inquiries within 2 business days, technical support requests within 1 business day for paid subscribers (3 business days for free tier), and legal matters within 5 business days. Response times may be longer during holidays or high-volume periods.